Support Services

IES provides a range of Support Services for customers who use the IES e-Business Platform that can be customised to suit particular business requirements. Some of the primary options include:

Our Support Services can cater for the following requirements:
• Full 24 x 7 Critical Support
• Business hours x 5 days in the customer's time zone
• Non critical

We also cater for a number of support request options such as:
• Telephone
• Web based
• Email notification
• Fax notification

For more information on how IES Support Services can help you please feel free to contact us directly.